You have 2 working days from receiving your order to inform us of any damage that has occurred, we will not accept any claims after this period. We will require a photo of the damage and all packaging. Most items excluding special request orders can be returned within 14 days of receiving. The item must be in as new condition with all original packaging. You must keep ALL the packaging that the item arrived with, if you dispose of the packaging you must ensure the item is suitably packaged for a courier to collect. If for any reason you wish to return your item within 14 days of purchase then you can with our no quibble refund or exchange Once returned will refund the item cost not original shipping fee, the refund will be minus a return shipping cost. Please contact us in advance and we can advise how much this will be
We will not accept returns of any item that has been modified or adjusted in any way outside of what is set in the instructions by the manufacturer, modifying an item is also void of any warranty or repair.
Pricing
All prices are inclusive of VAT. We reserve the right to refuse sale for no reason even after payment has been sent.
Delivery
Unless stated otherwise every delivery is a one man kerbside delivery only.
We do rely on outside companies and suppliers for our deliveries so delivery times and schedules vary depending on where they are being shipped from, We cannot be held financially responsible for any mistimed or failed delivery.
If an item is out of stock when ordering we will inform you of an expected delivery date. If this is not acceptable we will advise you of an alternate item or you may cancel the order.
You will be responsible for the goods as soon as we have delivered them to your door. We can only deliver the goods to the address on the order. The goods will need to be signed for before they are left. Any damage to the goods, shortages, or incorrect goods supplied must be noted on the delivery note at the time of delivery. You have 48 hours to notify us of any damaged items.
Returns
Damages must be noted on the delivery note. We will not accept any return without us authorising it before hand, you must supply us with photographic evidence of any damaged item. Claims after 48 hours will not be accepted. You must keep ALL the packaging the item arrived with. It is your responsibility to check the number of packages you are signing for and note any difference on the delivery note. All damages or accessories missing must be reported within 48 hours of delivery. It is your responsibility to inform us within 48 hours of any damages or shortages or if any of the goods supplied are incorrect.We will not accept liability for goods lost, damaged or accessories missing unless we are notified within 48 hours.
Unless stated specifically in the listing all items are for domestic use only
If goods returned under this clause are found to be perfect and in full working order, these will be returned to you and an administration charge of 15% of the price of the goods along with the cost of carriage will be charged to your credit card account.
All prices are inclusive of VAT at the current rate unless otherwise stated. Delivery charge is always clearly marked and is to most of the UK mainland, excluding high land and surrounding isles, for surrounding isles and highland areas please contact us and we can advise of additional charge. We reserve the right to change prices, specification or refuse sale of any item on this Web site at our discretion without prior notice or to withdraw any items at any time. We will not be liable to you or anyone else for withdrawing any items from the Web site or refusing to process an order. However, this will not affect any orders that have been accepted and therefore dispatched.
